All FAQs (Helpie FAQ)

Sample of All FAQs (Helpie FAQ)

  • What do we qualify as a dental emergency?

    Because we do all dental emergencies, including severe tooth pain, broken or knocked-out teeth, dental abscesses, significant swelling, and trauma to the mouth or jaw.

  • Is our hotline service free?

    Yes, of course. Our hotline triage service is free of charge, and we ensure that all assistance is free of financial burden.

  • How soon can I expect to receive treatment for my dental emergency?

    It depends on the condition of the case. Usually, we try to take action within 2-3 hours.

  • What should I do if I experience a dental emergency outside regular business hours?

    Don’t worry; emergency means anytime; dial our hotline and follow our process steps.

  • Can I visit Smile Excellence for emergency dental care even if I'm not a regular patient?

    Absolutely! Any patient, old and new, all cases are welcome.

  • What does "gap-free" mean in dental care?

    Gap-free means your insurance covers specific dental treatments, so you don’t have to pay anything out of pocket.

  • Who can get gap-free dental care?

    If you have private health insurance that covers dental, you can be eligible for gap-free dental services.

  • What dental services are usually covered?

    It depends on your insurance plan, but services like check-ups, cleanings, fillings, and X-rays are usually covered.

  • What treatments typically do not cover gap-free care?

    Some treatments like cosmetic procedures or orthodontics might not be covered. Check your insurance policy for details.

  • What if I don't have insurance?

    If you’re uninsured, don’t worry. Many dentists offer flexible payment plans and offer many discounts. Some clinics also provide low-cost or free services.

  • How can I book a gap-free appointment?

    When scheduling your appointment, just call your dental office, such as Smilexcellence, and ask about gap-free services. They’ll guide you through the process.

  • Why is demand increasing day by day for Invisalign?

    In Invisalign, you don’t need to worry about diet or forget about restrictive diets or cumbersome cleaning routines.

  • Can I eat anything with Invisalign?

    Most foods are fine, but avoid hot beverages and staining foods.

  • How often should I wear them?

    Aligners should be worn for 20-22 hours daily and removed only for eating, drinking, brushing, and flossing.

  • How do I clean the aligners?

    Use a soft toothbrush and mild soap or Invisalign cleaning crystals.

  • Will I need a retainer afterwards?

    Yes, wearing a retainer afterwards helps maintain results.

  • How long does the procedure take?

    The entire process can take several months, involving the implant integrating with the bone in an osseointegration process. The actual surgery to place the implant is usually a short procedure.

  • How do I care for dental implants?

    Dental implants require the same care as natural teeth, including brushing, flossing, and regular dental check-ups.

  • How long do dental implants last?

    With proper care, dental implants can last a lifetime. The crown attached to the implant may require to replace due to wear and tear after 10-15 years.

  • Are dental implants safe?

    Yes, dental implants are considered a safe and effective treatment for tooth loss. And have a high success rate when performed by an experienced dental professional like Smilexcellence.

  • How much does dental implant surgery cost, and will my insurance cover it?

    The cost of dental implants in Australia can vary widely, starting from around AUD 4,500 for a single tooth.

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